Karamba Casino Review – An Honest Opinion
Karamba Casino is an online operator that is favoured by many people in the UK. It features a good collection of games, an enticing bonus offer, and an overall solid platform for online gambling. But how does it stand when compared to our top 3 best online casinos? Let’s take a detailed look at what Karamba does and how they do it, and we will draw some conclusions.
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Game Collection Overview
What makes a casino good? A great selection of games, of course – we need to be able to enjoy both their quality and their quantity. Unfortunately, Karamba falls a bit short here, compared to other online casinos. There are a little over 160 games available overall, most of which are slots and scratch card games.
Here is a more detailed rundown of the game selection available at Karamba.
- Over 90 Slots Games
- Over 50 Scratch Card Games
- 5 Roulette Games
- 2 Blackjack Games
- 1 Video Poker Game
- A Dozen Other Games – like racing, for example.
Needless to say, fans of slot machines or scratch cards will have a blast. When it comes to those two games, there really is great variety and a lot of fun variations to be enjoyed. However, if you are more interested in roulette or blackjack, Karamba is not the best place for you.
Many of the games featured on the site are developed by NetEnt – which is a testament to their quality. I was really happy to see one of my favourite slots – Gonzo’s Quest, among the featured titles. There are also games by other developers – Amaya, NextGen, Neogames, etc.
The software platform is nothing spectacular – it all works fine, but the visual side can do with some refurbishing. Also, the categorisation of the games is often wrong, which makes navigating to a particular type of game rather confusing.
Is There a Live Casino?
Live dealer games are very popular nowadays. The option to enjoy authentic casino gameplay while being in the comfort of your own home is something that every online casino should take advantage of. Unfortunately, Karamba does not do that. There is no live casino whatsoever – probably because the current focus of the site are slots and scratch card games.
Mobile Versions
When it comes to mobile, Karamba have taken the proper steps. The mobile version of their casino is optimised really well – I might even go as far as to say that it’s more intuitive and well-designed than the desktop version.
As far as games go, there are over 30 games that you can enjoy on your mobile device. Most of them are, of course, slots. Overall, the mobile experience that Karamba provides is good – but it can surely benefit from some more games.
Bonuses & Promotions at Karamba Casino
All reputable online casinos offer some sort of exciting welcome bonus, in order to attract new players. Karamba doesn’t fall behind in this category – they offer a 100% matchup on your first deposit, up to £200, with the bonus code KAR100. Also, you are eligible to receive up to 100 free spins for your favourite slot games! Here is how it works:
Your first deposit needs to be at least £10 to get your first 20 free spins. If your second deposit is more than £20, you get 40 more spins – same goes for the third, adding up to a total of 100 free spins. It’s important to point out that those free spins last exactly one day after being accredited – so make sure you use them before they expire.
As far as the wagering requirements for the cash bonus go, they are pretty standard. You need to wager the amount of the bonus at least 35 times within 21 days of receiving it. Only then you will be able to withdraw whatever winnings you have from it. Those requirements seem pretty fair, so we doubt that you will have trouble completing them.
The Daily Karamba
We were quite happy to discover that Karamba has a really good promotions system. The Daily Karamba system gives you a random gift every day – it could be free spins, a special bonus, or who knows what else. This type of promotion is really fun and does its job of making you come back for more every day.
We were reminded of the great daily offers that 888 Casino features – and that, in our opinion, is what every good online casino should do.
VIP System & Comp Points
Karamba also features a VIP system which has a total of 7 attainable levels – from New Member to Prestige VIP. You move up the chain by collecting points when wagering. Depending on your rank, you have various benefits, such as cash bonuses, free games, etc. The system is designed really well and explained perfectly in the website.
Of course, there is a cash back system in place. Each €20 you wager at Karamba gives you 1 Comp Point. Later, you can exchange those points for actual cash. The redemption rate depends on your VIP level.
What Payment Options Are There?
Karamba has plenty of payment options for you to choose from – both for deposits and withdrawals.
You can fund your account by nearly every possible method – from credit/debit cards, through Skrill, to Paysafecard. We found the fact that there is no option to use PayPal really strange – but that’s the way it is. All deposits clear instantly, with the exception of bank transfers – but we doubt that you will choose that when given so many other options.
As far as withdrawals go, there are numerous options as well. When you decide to cash out your winnings, your request will be with a Pending status for 48 hours, no matter what payment method you choose. After your request is processed, you will have to wait a few days before the transfer clears.
Karamba offers a good variety of payment options, and the processes of depositing and withdrawing are quite intuitive and streamlined. Nothing to complain about here.
Help & Customer Support
When browsing Karamba’s website, you will often come across the statement that they are committed to ‘CARE’ – which stands for ‘Customers Are Really Everything’. They stand behind this slogan with their great customer service, available 7 days a week, from 8:00 AM to 1:00 AM CET.
If you need help, you can contact the staff via phone, email, fax, and live chat. The representatives are polite and professional, and will try their utmost to get your issue resolved.
We should also mention that the website features outstanding Help and FAQ sections. It is advisable to look there first if you experience a problem – you just might find the answer yourself.
Company Info
Karamba was founded in 2005 as part of Aspire Global International Ltd – a fully licensed operator based in Malta. In Great Britain, the games on the website are operated by AG Communications Limited. Their headquarters are situated at 135, High street, Sliema SLM 1549, Malta.
The latter company is, of course, licensed by the UKGC – their remote gaming license number is 000-039483-R-319409-001.
Conclusion: Karamba Is Surprisingly Good
Karamba comes out as one of the better online casinos for UK players. Fans of slot machines are sure to enjoy the game collection – same goes for scratch card enthusiasts. The lack of live casino games is disappointing, but the mobile version of the website does a good job of redeeming that flaw.
The bonuses and promotions are spot-on, especially the really fun Daily Karamba gifts. The operator obviously cares about their customers, both new players and regulars. This statement is backed up by the impeccable customer service.
To summarise – Karamba is a really good online casino. We recommend that you give them a try – especially if you are into slots. We promise that you will not be disappointed. Good luck!