Gala Casino Review – Does It Qualify as a Top UK Casino?
The Gala Coral Group is a big player on the online gambling scene. They offer many forms of online betting, among which is a fully functioning online casino. At first glance, they seem to have a great selection of games, enticing bonus offers, and exciting promotions. However, we need to dive deeper to see if Gala Casino has a place in our list of top UK casinos.
Gala Casino | Excellent |
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£20 Bonus | Play here! | 18+. New customers only. Spend £10, get £20 bonus (40x wagering, selected games) + 30 Free Spins (value £0.10 each, selected games). Bonus & Free Spins valid for 7 days. Restrictions and T&Cs apply. |
Game & Software Overview
Gala Casino features games developed by reputable companies, such as Playtech, IGT, and QuickSpin. The number of titles currently exceeds 300, and as usual most of them are slots. There is a good number of roulette, card, and video poker games available as well. Since Playtech is involved, you can expect to see many of their trademark Marvel Comics-themed titles, as well as our personal favourite – Blackjack Switch.
The game collection featured at Gala Casino is everything you could hope for. There is something for everyone, and you will most definitely find at least a few games to get hooked on. We should also mention that there are several games offered as stand-alone products separate from the casino – like Poker, for example.
Live Dealer Games
If you rather play your favourite casino games with real dealers, the Gala live casino is just for you. There are tables for blackjack, roulette, and baccarat available, and you get to choose between European and Asian dealers. The stream quality is impeccable, and there are various handy options that you can tinker with – like changing your camera angle, for example. There is also a ‘chat with the dealer’ option available, which in our opinion is always a great feature.
Mobile App
Gala Casino also features a mobile app available for iOS and Android. You can either download and install it or simply use the web-based app – it makes no difference. The software is sleek and robust, and the quality of the games is impeccable. As far as numbers are concerned, there are around 80 games available on the app. Not a really spectacular number, especially when compared to the mobile apps of operators like BetVictor.
Bonuses & Promotions
It’s always nice to see an online operator that puts much thought and effort into creating both exciting bonuses for new players and interesting promotions for regular players. Gala Casino has a lot to offer when it comes to this – let’s take a detailed look at every offer they currently have.
Welcome Bonus
Gala Casino is offering new players a welcome bonus. After making the first deposit of at least £10, players will receive a £20 bonus and 30 Free Spins when they spend £10 on any slot game. To qualify, players must deposit £10 in a single transaction and spend at least £10 on any slot game within 7 days of account registration. It’s important to note that cumulative deposits up to £10 will not count, and no opt-in is required for this promotion.
The £20 bonus is subject to a wagering requirement of 40 times the bonus amount, which means players must wager a total of £800 on selected slot games to complete the playthrough within 7 days. The bonus can be used on various games, excluding Jackpot Slots, and must be claimed from the “My Bonuses” section of the “Promotions” tab on the website. If the bonus does not appear automatically, players should contact Customer Services before playing again.
The 30 Free Spins can only be used on the game ‘Big Bass Bonanza’ and are valued at £0.10 each. These Free Spins must also be claimed and used within 7 days, but they come with no wagering requirements, and any winnings from them will be paid as cash directly into the player’s account.
Game of the Week
Each week there is a new featured game on the website, labelled ‘Game of the Week’. Playing this game will make you eligible for special bonuses. For example, we played Jokers Gold – a specially developed slots game that rewarded players with a 25% cashback, up to £100 while it was featured on the website. On top of that, it had double the normal comp points generation rate.
Mega Jackpots
Gala Casino has several games that utilize progressive jackpots – and the numbers really do get big. On top of that, there are additional prizes for playing those games. Every £10 you wager on them will earn you a prize draw entry, and a chance at winning a cash reward.
Although simple, such little promotions and bonuses really contribute to the overall experience you get at Gala Casino and increase player engagement a lot.
Comp Points & VIP System
The VIP & Comp Points system featured at Gala Casino is quite similar to the ones offered by other online casinos. Every £10 you wager earn you 1 comp point, which can later be exchanged for real cash. The redemption rate depends on your account level.
Regular players can exchange 100 comp points for £1. Bronze, Silver, Gold and Platinum level players have better rates, as well as additional casino bonuses.
Payment Methods at Gala Casino
A good online casino should offer a variety of payment methods for the convenience of their customers. At Gala Casino you will find the most common and reliable transaction options, like:
- Visa Debit Card
- Master Debit Card
- Apple Pay
- Google Pay
Different options have different minimum and maximum deposit/withdrawal limits and transaction time frames. Thankfully, there are absolutely no extra charges and fees for any of the methods. It’s all about which payment method you are most comfortable with.
Help Centre & Customer Support
Gala Casino features an extensive Help Centre, containing an astonishing amount of articles designed to help you with nearly all problems you might have. The design is intuitive and the section is fairly easy to use. There is info on pretty much everything – from wagering requirements and bonuses, to account security and even poker tips.
If, however, you don’t manage to find a solution to your problem in the Help Centre, you can always contact a member of the support staff. They are available 24/7 and reachable through email, phone call or live chat. The agents are true professionals – polite, friendly, and ready to help with whatever they can.
Company Info
As we already mentioned, Gala Casino is part of the Gala Coral Group. The subsidiary that actually runs the gambling operations goes by the name of Gala Interactive (Gibraltar) Company Limited. Their main headquarters are located at 2nd Floor, Regal House, Queensway, Gibraltar GX11 1AA. They are fully licensed by the UKGC, and their reference number is 000-039069-R-319426-001.
Conclusion: Gala Casino Exceeds the Expectations
We remember that when Gala launched their casino for the first time, it was not that impressive at all. However, after the 2011 overhaul, the website looks, feels and plays a lot better. The game collection is impressive and the software is solid. The bonuses and promotions are really well designed and work towards establishing Gala Casino as one of the preferable operators for UK players.
Do not hesitate to give them a try – this online casino has a lot to offer for both new and experienced players. Good luck!